How do I make a booking?
How do I order a brochure/DVD?
How soon do I have to pay?
What credit cards do you accept?
I want to pay by cheque. Who do I make it payable to?
I want to change the number of guests attending, what should I do?
I’ve paid for my ticket, but am now unable to attend, do I get a refund?
Do you hold parties in January?
Do you organise non-Christmas events?
Can my company hire your venue exclusively?
Will I receive tickets?
What time should I arrive?
I have a food allergy; can I still have an enhanced menu?
How much does the all-inclusive drinks package cost and what does it include?
What are drinks vouchers?
Can I pre-order my wine before the event?
Can you help with finding accommodation/arranging transport?
How many tables will I have and can our party be seated together?
What should I wear?
Choose your preferred date and use the book online facility on the website. Alternatively, we will gladly take your booking over the phone. Call our events team on 0870 72 72 789. [Back to top]
Online or by phone on 0870 72 72 789. [Back to top]
When you make a booking, we will hold it for 10 days, during which time a deposit of £15 per guest is required in order to secure your booking. Full payment must be received no later than 8 weeks prior to your party date. [Back to top]
MasterCard, Visa, Access, Solo and Maestro. [Back to top]
Cheques should be made payable to The Christmas Company and returned to:
The Christmas Company
4 Swannington Road
Broughton Astley
Leicestershire
LE9 6TU
[Back to top]
Your first step is to call us to see if your request is possible. When increasing numbers we require written confirmation by email, fax or post. [Back to top]
Deposits are strictly non-refundable and refunds depend on the period of notice you provide. Please refer to our Terms and Conditions online and in our 2008 brochure. [Back to top]
Not currently, although we do organise individual corporate non-Christmas events throughout the year. [Back to top]
Yes we do. We organise corporate events all year round tailored to the clients’ requests. Please call to request our non-Christmas brochure and find out more. [Back to top]
Yes. If you are looking for a Christmas party for more than 300 guests, we can arrange that you have sole exclusive use of our venue for the evening. Please call the office on 0870 72 72 789 and ask for the “Exclusive Sales Team” to discuss your requirements. [Back to top]
Your party tickets will be sent out once full payment is received, usually 2-3 weeks before the party date. [Back to top]
Guests may arrive from 6:45pm when bars will open and entertainment begins. Dinner is served at 8pm. [Back to top]
We provide an allergy menu which caters for most dietary requirements. Please call 0870 72 72 789 for details and your copy. [Back to top]
Packages include the house wine, beer, spirits and soft drinks. All party members must participate. Please call for more details. All inclusive drinks packages must be ordered and paid for prior to the event. Champagne and Red Bull are excluded from this offer. [Back to top]
Vouchers cost £3.15 each and can be exchanged for 1 glass of house wine, beer, a spirit and mixer (excludes Vodka&Redbull) or a soft drink. Drinks vouchers must be ordered and paid for prior to the event. Champagne and Red Bull are excluded from this offer. [Back to top]
Yes you can. Simply choose your wine and download a venue specific wine pre-order form from the website. Complete the form and return along with your payment to The Christmas Company, 4 Swannington Road. Broughton Astley. Leicestershire. LE9 6TU. [Back to top]
Yes we can. Please call us with your requirements and we will be happy to help. [Back to top]
We have round tables which seat between 8 and 13 people and rectangular ones for 14, so the number of tables will depend on your number of guests. If your guests are spread over more than one table, we will endeavour to place your tables next to each another. [Back to top]
Our dress code is smart/formal. Strictly no jeans, t-shirts or trainers. You may wear fancy dress, but only if it is in line with the theme of the event. [Back to top]